Ruby Partners with the Residential Assisted Living National Association

Posted on Category:Healthy Lifestyle

PORTLAND, Ore., Jan. 12, 2021 /PRNewswire/ — Ruby®, the premier provider of live virtual receptionist and chat services for small businesses, is proud to be partnering with the Residential Assisted Living National Association (RALNA). Ruby’s focus on compassionate, consistent communication paired with 24/7, HIPAA-compliant services reduce healthcare staff’s burden as they balance patient care with external calls and online chats.

Despite increasing numbers of adults over 75, assisted living facilities have been experiencing higher residential churn rates—a trend that began before the pandemic and risks closing facilities. In addition, staff shortages mean fewer hands available to serve current residents, let

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